FAQ

Frequently Asked Questions (FAQ)

Ordering & Payment

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, PayPal, and secure payment options at checkout, including financing providers like Affirm and Klarna.

Q: Can I cancel or modify my order after placing it?
A: Orders are processed quickly, but if you need to make changes, please contact us immediately at Contact@mowerhut.com. If your order hasn’t shipped yet, we’ll do our best to help.

Q: Do you offer financing or payment plans?
A: Yes! Flexible financing options are available at checkout through select partners. Just choose the plan that works best for you.

Shipping & Delivery

Q: How long does shipping take?
A: Most orders are processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.

Q: Do you offer free shipping?
A: We offer free shipping on select mowers and accessories. Final shipping costs are calculated at checkout based on your location and product size.

Q: Do you ship internationally?
A: Currently, we only ship within the continental United States.

Returns & Warranty

Q: What is your return policy?
A: We offer a 30-day return window for most products. Items must be in new, unused condition and returned in original packaging. Some exclusions apply. View our Return Policy for full details.

Q: How do I initiate a return?
A: Email us at Contact@mowerhut.com with your order number, and our team will guide you through the return process.

Q: Do your products come with a warranty?
A: Yes! Most of our mowers include a manufacturer’s warranty. Warranty details are listed on each product page or in the owner’s manual.

Product & Support

Q: Do you sell replacement parts?
A: Yes, we stock a variety of replacement parts and accessories. If you don’t see what you need, reach out — we’re happy to help source it.

Q: How do I know which mower is right for me?
A: Our product specialists are here to help you choose the perfect mower. Contact us via email or live chat, and we’ll guide you based on your yard size, terrain, and budget.

Contact & Support

Q: How can I contact customer service?
A:
📧 Email: Contact@mowerhut.com
📍 Address: 10 Chestnut Ave, Camdenton, MO 65020, United States
💬 Live Chat: Available during business hours on mowerhut.com

Q: What are your customer service hours?
A: Monday–Friday, 9 AM – 6 PM (CST)